Malawi’s payment landscape shows a shift towards faster, digitally-driven transactions, with significant growth in transaction values and infrastructure improvements, though interoperability remains a challenge.
The latest National Payments Systems Report from the Reserve Bank of Malawi offers a nuanced view of the country’s payment landscape. While some indicators point to growth, others reflect challenges and mixed performances across different periods. During the first quarter of 2024, data shows that overall transaction volumes across various payment channels slightly declined compared to the previous quarter, with volumes decreasing by approximately 0.8% to around 3.72 million transactions. Conversely, transaction values experienced a significant increase of about 10.8%, reaching K71.9 trillion, driven largely by the heightened use of electronic funds transfers (EFTs) facilitated by the introduction of real-time interbank payments. These developments indicate a shift toward faster, more efficient payment methods, reducing settlement risks associated with delayed transactions, as noted by industry experts like Bram Fudzulani.
At the same time, digital financial services (DFS), which include mobile money and internet banking, continue to demonstrate resilience. According to the same report, DFS transaction volumes in the first quarter of 2024 declined marginally by 2.5% to approximately 385.9 million, while transaction values dipped slightly by 0.8% to K6.9 trillion. Despite this quarterly dip, year-on-year data tells a more optimistic story. Compared to the same period in 2023, DFS recorded a robust growth with transaction volumes increasing by about 32.7% and transaction values surging by 71.1%. This suggests that, over the longer term, digital financial services are still expanding and gaining traction among consumers and businesses.
Further insights from the 2024 National Payments System Annual Report reveal a significant increase in digital transaction activity, with a 38.8% rise in total digital payment transactions—reaching nearly 2 billion—and a total value of K187 trillion. However, the average value per transaction has fallen from K122,537 in 2023 to K95,011 in 2024. This trend indicates that digital payments are increasingly used for smaller, high-frequency transactions—emphasizing their role in everyday financial activities.
Infrastructure improvements also support this ongoing digital transition. The introduction of real-time processing for interbank transactions has contributed to increased use of EFTs, exemplified by a recent rise in daily average transaction volumes on Mitass by approximately 8.8%. However, some older data—such as the Mitass daily transaction figure of 20,146 from May 2017—should be treated cautiously when considering current trends, as it predates the recent digital payments push by several years. Presently, the focus remains on technological advancements and their impact on transaction efficiency.
Despite these positive developments, challenges remain within Malawi’s fintech ecosystem. Industry experts highlight that interoperability issues between different systems—such as banks and mobile wallets—still hinder seamless money transfers. Addressing these gaps through continued investment and regulatory support is crucial for enabling further growth and innovation in the sector. Improving system compatibility will unlock better customer experiences and expand digital financial inclusion.
In summary, Malawi’s payment environment is experiencing significant shifts. While current quarterly data reflects some declines in total volumes, the long-term outlook remains optimistic, driven by increasing adoption of digital financial services and infrastructural improvements. To fully realize the benefits of this digital revolution, stakeholders must tackle existing interoperability issues and foster a supportive environment for continuous technological progress. The overall trend indicates promising growth potential, but sustained effort is essential for Malawi to leverage its digital payment opportunities fully.
Source: Noah Wire Services
Verification / Sources
- https://www.businessmalawi.com/powering-malawis-prosperity-national-payment-system-fuels-economic-expansion/ - Please view link - unable to able to access data
- https://times.mw/mixed-performance-for-payment-landscape-in-q1/ - The Reserve Bank of Malawi's National Payment Systems report indicates a mixed performance in the first quarter, with overall transaction volumes and values decreasing compared to the previous quarter. However, digital payment services demonstrated growth, with Digital Financial Services (DFS) showing resilience. The volume of DFS transactions declined slightly by 2.5% to 385.9 million, while the value of DFS transactions saw a minor decrease of 0.8% to K6.9 trillion. Compared to the same period in 2023, DFS showed remarkable growth, with transaction volume increasing by 32.7% and transaction value surging by 71.1%. (times.mw)
- https://mwnation.com/digital-payment-volumes-risegaps-still-remain-data-shows/ - Malawi's financial landscape is undergoing a digital shift, with more people using online platforms to transact, according to the 2024 National Payments System Annual report by the Reserve Bank of Malawi (RBM). The report shows a 38.8% increase in transactions to 1.97 billion, valued at K187 trillion. This surge reflects the growing influence of digital financial services (DFS), improved interoperability through the National Switch, and efforts to boost digital literacy. However, the average value of each transaction fell from K122,537.22 in 2023 to K95,010.86 in 2024, suggesting that consumers are increasingly using digital platforms for low-value, high-frequency transactions. (mwnation.com)
- https://mwnation.com/malawis-fintech-sector-faces-challenges-experts/ - Technology experts highlight that Malawi's financial technology (Fintech) sector is still lagging, with some gaps in making payment transactions seamless. The Reserve Bank of Malawi's National Payment Systems Report for the third quarter of 2024 indicates that certain payment platforms still face challenges that need to be addressed to ensure digital payment is fully embraced. PawaPay country manager Arthur Muyepa noted that Malawi still lags behind in terms of interoperability of financial services, with transferring money between banks and wallets not yet seamless. (mwnation.com)
- https://mwnation.com/national-payments-system-in-mixed-fortunes-rbm/ - The Reserve Bank of Malawi (RBM) reports mixed fortunes in the national payments system in the second half of 2023. The total volume of transactions slightly declined by 0.8% to 3.72 million, while the corresponding value surged by 10.8% to K71.9 trillion. The report highlights a considerable increase in the use of electronic funds transfers (EFTs), attributed to the recent introduction of real-time payments for interbank transfers. Information and communications technology expert Bram Fudzulani commented that this indicates the majority of payment transactions are processed and settled in real-time, mitigating settlement risk associated with deferred settlement arrangements. (mwnation.com)
- https://mwnation.com/malawi-harnesses-digital-payments-report/ - Digital payment transactions in Malawi are rising, with records showing continued growth in daily average volumes and values of transactions processed through the Malawi Interbank Transfers and Settlement System (Mitass), the country's core payment system. According to the Reserve Bank of Malawi's National Payments System report for June, the daily average volume of Mitass transactions rose by 8.8% to 20,146, while the corresponding value registered a marginal increase of 2.2% to K63.9 billion. The report also indicates that digital financial services (DFS) showed an increase in daily average volumes, which increased by 3.3% to 452,098, whereas the corresponding value recorded a marginal decline of 0.2% to K4.2 billion in May 2017. (mwnation.com)
Noah Fact Check Pro
The draft above was created using the information available at the time the story first emerged. We've since applied our fact-checking process to the final narrative, based on the criteria listed below. The results are intended to help you assess the credibility of the piece and highlight any areas that may warrant further investigation.
Freshness check
Score: 8
Notes: The narrative references the Reserve Bank of Malawi's 2024 National Payments Systems Report, indicating recent data. However, similar information has been reported by other outlets, such as Nation Online and The Times Group, in January 2025. (mwnation.com, times.mw) This suggests the content may have been republished or summarised from these sources. The presence of updated data, like the 38.8% rise in digital payment transactions, may justify a higher freshness score but should still be flagged. (mwnation.com) The narrative appears to be based on a press release, which typically warrants a high freshness score. However, the recycling of older material across multiple outlets raises concerns about originality. The earliest known publication date of substantially similar content is January 22, 2025. (mwnation.com) The narrative includes updated data but recycles older material, which may justify a higher freshness score but should still be flagged.
Quotes check
Score: 7
Notes: The narrative includes a quote from industry expert Bram Fudzulani, stating that the increase in electronic funds transfers (EFTs) is attributed to the introduction of real-time payments for interbank transfers. This exact quote appears in a report from May 3, 2024. (mwnation.com) The wording matches, indicating potential reuse of content. No online matches were found for other quotes, suggesting they may be original or exclusive.
Source reliability
Score: 6
Notes: The narrative originates from Business Malawi, a source that is not widely recognised or verifiable. This raises concerns about the reliability and credibility of the information presented. The Reserve Bank of Malawi is a reputable organisation, but the lack of verification of the source diminishes the overall reliability score.
Plausability check
Score: 8
Notes: The claims about the growth in digital payment transactions and the introduction of real-time interbank payments are plausible and align with known developments in Malawi's financial sector. However, the lack of supporting detail from other reputable outlets and the presence of recycled content from earlier reports raise concerns about the narrative's originality and potential for disinformation. The tone and language used are consistent with typical corporate or official language, and there are no excessive or off-topic details unrelated to the claim.
Overall assessment
Veredict (FAIL, OPEN, PASS): FAIL
Confidence (LOW, MEDIUM, HIGH): MEDIUM
Summary: The narrative presents information that has been previously reported, with similar content appearing in other outlets in January 2025. The inclusion of a quote that matches an earlier report suggests potential reuse of content. The source's reliability is questionable due to its lack of widespread recognition. While the claims are plausible, the lack of supporting detail from other reputable outlets and the recycling of older material raise concerns about the narrative's originality and potential for disinformation. Therefore, the overall assessment is a 'FAIL' with medium confidence.